Job Description Summary

Job Description

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

We are looking for a Senior UX Researcher who will join our small but mighty design team. You will be joining the team as the sole UX Researcher building the Scanwell Health mobile app, a new platform within BD Life Sciences, bringing clinical-grade lab testing to consumers in their homes.

You will work closely with UX Designers to plan, execute, evaluate and share insights from research conducted on our products. You’ll be leading the ongoing research effort to improve the user experience and explore feature concepts. The UX Researcher is expected to be part of the entire product design cycle with a significant impact on the direction of the digital product, physical components, and packaging. The UX Researcher is expected to communicate ideas to Product, Design, and Engineering teams, and work together to test and implement designs.

The UX Researcher will report to the Head of Product for the Scanwell Health app.

Responsibilities:

• Partner with UX Designers to create design solutions for our products based on user data

• Prepare research studies by writing research plans and building data collection sheets

• Test mockups and prototypes of our products

• Use remote tools like UserInterviews.com to conduct both moderated and unmoderated research sessions with participants to get feedback on design concepts; design mockups; etc.

• Compile and review research results and report key findings; make recommendations to Design, Product, and Marketing based on those findings

• Conduct thorough competitive analysis on other products

• Identify and explore product-related opportunities for improvement

Requirements:

• Ability to prioritize and manage work to adhere to critical project timelines in a fast-paced environment

• Familiarity with user-centered design principles, careful attention to detail, as well as the ability to grasp multiple product requirements

• Adept at user-centered research methodologies

• Curious and creative; enjoy complex issues and problem-solving

• Ability to facilitate the rapid iterative design process

• Ability to blend both quantitative metrics and qualitative feedback into the product design process

• Excellent presentation skills

• Excellent critical thinking skills with the ability to analyze solutions, identify existing or potential opportunities, and recommend solutions

Nice to haves:

• Experience using Figma

• Experience working on mobile products

• Experience applying qualitative research methods

• Experience with full-life cycle research and inspection methods (eg. Ethnography to statistically-based user testing)

• Experience working in healthcare industry

• Experience with quantitative, behavioral analysis, and statistical concepts

• Experience using design methods and user research to influence business strategy and leadership

• Ability to rapidly create mock ups and prototypes

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why join us?

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

To learn more about BD visit https://jobs.bd.com/

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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