Job Description Summary

Engineer 3, Engineering Services isresponsible to proof software releases through Pre-Release Integrated testing, progressive Limited Customer Release Management Program, and technical issue resolution through release to General Availability. Post General Availability, help troubleshoot and resolve the most complex of issues

Job Description

Life-changers work here

At BD, we create innovative ways to help our customers improve patient care. We rely on bold and inspired employees who share our commitment to helping solve some of healthcare's most critical challenges. 

Becton Dickinson is a global medical technology company focused on addressing many of the world's most pressing and evolving health needs. With our combined technology and expertise, we will become a global leader helping to transform the quality and cost of care for patients and clinicians worldwide. Join us in our mission to improve the future of healthcare and help all people lead healthy lives. 

Job Title: Engineer 3, Engineering Services

Job Family Summary
The Engineering Services team makes sure our products do what they should, in the way they should, at the time they should, in ways that cost no more than they should. This will be through providing subject matter and execution excellence in early-stage design and validation, connecting with internal and external clients to determine current and future needs, planning and executing Customer Preview Environments (CPE), Extended Development Engagements (XDE) and Limited Customer Release (LCR) efforts using cross organizational collaboration. Once products are released to the general market, the most complex escalation problems are brought back to our team to lead towards resolution and help absorb the learnings. 

What is expected of you for success in your role on the Engineering Services Team

• Servant Leadership style showcased in high pressure environments
• Creatively manage client, technology or operational risks with clear communication and transparency, using effective planning and leadership
• High level of Emotional Intelligence facilitates matrix-style leadership of cross-functional and diverse internal and external teams
• Quick understanding of new technologies and extrapolation towards future impact
• Simplify complex technical information and explain in understandable ways.
• Maintain a broad understanding of the interdependencies of various BD products
• Availability for extensive travel at short notice working nights and weekends as needed
• Partner with various BD organizations to assure alignment with Internal and External clients
• Work closely with the products and system engineering team
• Create the baseline for release performance monitoring. Shaping both internal and external Requirement for Implementation, Service, and Upgrade
• Quickly differentiate user and process errors from technical and software concerns while escalating in various directions towards expeditious resolution.
• Serve as a key resource to support the investigation of system behavior issues and verify the resolution
• Apply comprehensive knowledge of DevOps concepts within the software development lifecycle
• Assist BD internal leads to drive SQE deliverables to meet project schedule
• Lead comprehensive LCR Simulations and Customer Preview Environment (CPE) discussions to ensure success

Basic Qualifications

• Bachelor Degree or above in relevant field
• A minimum of 5+ years combination of field, product management, Server, SQL, VM, Active Directory, DNS, SSO experience.
• Established understanding of infrastructure and relative technologies
• Deep technical knowledge and experience with related technologies such as, but not limited to, Windows Server technologies, System Management, Active Directory and DNS. 

Nice to have Qualifications

• Previous work experience on medical device in FDA regulated industry is a plus.
• Post graduate degree in relevant field
• Previous software and product development experience
• Medical Device V&V Experience

BD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability status, veteran status, or any other characteristic protected by law.

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Primary Work Location

USA CA - San Diego TC Bldg C&D

Additional Locations

USA FL - Miami, USA IL - Oak Forest, USA MD - Sparks - 7 Loveton Circle, USA MO - St Louis, USA NJ - Franklin Lakes, USA TX - San Antonio, USA WA - Seattle

Work Shift