Job ID R-504341 Date posted 13 de novembre 2024 Apply

Customer Solutions Analyst

Job Description Summary

We have a 6-month fixed term contract role for a Customer Solutions Analyst to support with a crucial project, based in Macquarie Park.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description Summary

We are seeking a meticulous and detail-oriented Data Analyst to join our team. The successful candidate will be responsible for gathering, updating, and maintaining product data in our internal systems and the National Product Catalogue (NPC). This role is crucial for ensuring data accuracy and integrity across our product lines.

About the National Product Catalogue (NPC): The National Product Catalogue (NPC) is a centralized platform that allows organizations to maintain and share product and item information with all trading partners in real-time. It ensures data alignment and improves data sharing across the supply chain. The NPC facilitates the digitization of product information, enabling electronic exchange of data for operational efficiency.

Responsibilities:

  • Update and maintain product information in internal databases, and on the GS1 National Product catalogue (NPC).

  • Collect and compile product data from various systems and sources. (SAP, Power BI, NPC, Contracts, Regulatory, Boulevard, Product managers)

  • Review Product data help on 3rd party systems (Pacific Commerce Boulevard system), to ensure it is up to date and aligned with other system data.

  • Publish product data to the National Catalogue to achieve Contract compliance

  • Update product data already published to the product catalogue, ensuring compliance with product catalogue validation rules.

  • Collaborate with cross-functional teams to gather and verify product information.

  • Perform data validation and quality checks to ensure accuracy and completeness.

  • Generate reports and insights based on product data analysis.

  • Work closely with the Customer Solutions team to identify and rectify data discrepancies and inconsistencies.

  • Monitor shared email inbox and ensure the enquiry is prioritised, and delivered to the correct department for processing

  • Always ensuring compliance with company and other relevant standards/regulations.

  • Prepare ad hoc reports, analysis and submissions as required.

  • Support ad-hoc data requests and projects as needed.

Knowledge and Experience

  • Proven experience as a Data Analyst or in a similar role.

  • Advanced skills in Microsoft office

  • Experience with data visualization tools (e.g. Power BI).

  • Understanding of data management principles and best practices.

  • Knowledge of the National Product Catalogue (NPC) and its requirements is a plus.

  • SAP experience would be a plus.

  • Ability to work autonomously and as a team member.

  • Proven experience in engaging and communicating with a range of business stakeholders to achieve positive outcomes.

COMPETENCIES:

  • Technical Proficiency: Skilled in using data analysis and visualization tools.

  • Analytical Skills: Ability to analyze large datasets and draw meaningful insights.

  • Attention to Detail: Meticulous in ensuring data accuracy and integrity.

  • Problem-Solving: Proactive in identifying issues and developing effective solutions.

  • Communication: Excellent verbal and written communication skills for collaborating with team members and stakeholders.

  • Time Management: Capable of managing multiple tasks and meeting deadlines.

  • Team Collaboration: Works well in a team environment and supports colleagues.

  • Action oriented

  • Strong Values and ethics

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Required Skills

Optional Skills

.

Primary Work Location

AUS Sydney - North Ryde

Additional Locations

Work Shift

Postuler

Working in

Macquarie Park

Take a look at the map to see what's nearby.

Working in

Macquarie Park

Take a look at the map to see what's nearby.

Recommend
to a friend

Approve
of CEO

"Purpose driven company where associates work every day to make healthcare better. A lot of great initiatives going on to make BD the best MedTech company in the world."
Anonymous, Franklin Lakes, NJ

Ne manquez pas cette opportunité

Assurez-vous de voir passer l’emploi parfait pour vous dès qu’il sera affiché. Inscrivez-vous à notre service de notification d’offres d’emploi dès aujourd’hui.

Interessé(e) parRecherchez une catégorie et sélectionnez-la dans la liste des suggestions. Recherchez un lieu et sélectionnez-en un dans la liste des suggestions. Enfin, cliquez sur "Ajouter" pour créer votre alerte d'emploi.Recherchez une catégorie et sélectionnez-la dans la liste des suggestions. Recherchez un li

Joignez-vous à notre banque de talents

Joignez-vous à notre banque de talents

Téléchargez votre CV pour aider notre équipe de recrutement à identifier un poste à votre mesure. Si une occasion se présente, l’équipe communiquera avec vous.

AVIS DE FRAUDE DE BD

Nous vous invitons à prêter attention aux offres d’emploi potentiellement frauduleuses sur d’autres sites Web ou aux messages électroniques ou textuels de recrutement suspects qui tentent de recueillir vos renseignements confidentiels. Si vous craignez qu’une offre d’emploi chez BD, CareFusion ou C.R. Bard soit une escroquerie, nous vous invitons à vérifier son bien-fondé en recherchant l’offre sur la page des carrières ou à communiquer avec nous à l’adresse ASC.Americas@bd.com.