Job Description Summary

Reporting to the Sales Training Manager, the Sales Training Specialist (STS) is responsible for creating, maintaining, and delivering training content for internal, customer-facing associates. The STS interacts directly with subject matter experts (SMEs) and stakeholders to design and build innovative and engaging eLearning training courses for delivery in the both in-person and virtual settings. The role is responsible for supporting all Sales Excellence objectives and improving sales competencies overall.

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Key Responsibilities:

• Design and develop training courses and curricula to meet learning objectives for sales training programs

  • Coursework will cover technical/product training and selling skill training

• Work with Sales Training Manager to deliver virtual and in-person training sessions

• Support On Boarding Sales Process and Training

• Work collaboratively with SMEs to obtain requirements and details needed for creation and testing of training contents

• Develop interactive content using authoring software such as Articulate 360, Camtasia, and Adobe suite of products

• Set up and test eLearning courses in the LMS and assign to users as instructed

• Curate and manage LMS & training content in an on-going basis

• Conduct field travel and provide coaching and feedback as required to support field sales competencies improvement

• Support all Sales Excellence metrics and supporting activities

• Support on going training and improvement objectives around SalesForce utilization and best practices

• Work with Marketing colleagues, to support the development of digital sales enablement tools, such as:

  • Go-to-market and/or customer-facing content

  • Optimization of lead scoring and demand generation activities via Salesforce CRM

• Perform other related duties and assignments as required.

Key Success Metrics:

• On-time completion of course development projects

• Successful outcomes in working with inter-departmental teams

• On time completion of defined training objectives and milestones associated with Sales Excellence

• Success with continual improvement projects and complex systems coordination

Minimum Qualifications:

• Demonstrated organization and project planning skills.

• Creativity in instructional design of courses to meet business and learner’s needs.

• Effective interpersonal skills and ability to work in a team environment and across a matrixed organization.

• Proven written and oral communication skills.

Education and Experience:

• Bachelor’s Degree; Bachelor’s Degree in Life Sciences-related field is preferred

• Proficiency with MS Office suite of products

• Experience with various selling skill methodologies ie. Challenger, Miller-Heiman, SPIN, etc.

• Experience working in medical and/or life sciences industry; Sales experience in life sciences is highly preferred

• Familiarity with business intelligence tools, such as Power BI, Tableau, or QlikView is preferred

• Significant experience with Salesforce CRM, including lead and funnel management, dashboard and report creation

• A minimum of 2 years of experience with development of training courses is preferred

• Fluency with eLearning software packages, such as Showpad, Adobe Captivate, Camtasia and equivalent

• Experience with video/graphic design software packages, such as Adobe Premiere & Adobe Illustrator

• Experience planning and conducting regional and National Sales Training Meetings

Travel Requirements:

Up to 30%

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

USA CA - Milpitas 135

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information

$99,700.00 - $164,300.00 USD Annual