Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description Summary:

In this newly created position, the Corporate Account Manager will be the point of contact between BD and the Key Private Groups / Public Accounts within an assigned territory. The primary responsibility is to assist these Key Accounts to meet their business objectives through BD's tailored transactional offerings and solutions. This will be achieved through effective networking and stakeholder management; the CAM will develop exceptional key stakeholder relationships within the key accounts to facilitate the generation of mutually beneficial business outcomes. In addition, engagement with State Government Health Departments is required to ensure alignment with State driven Healthcare initiatives and a strong understanding of the State Strategic plan on healthcare.

We are looking to start someone in this position in October 2025.

Responsibilities:

• Promotion of corporate messaging on BD’s capability and value to defined Key Accounts to effectively leverage BD to the position of key partner within these key accounts.

• Achievement of revenue and gross profit targets within defined territory and key accounts. 

• Work to achieve sales and profit growth in line with the overall business objectives while ensuring internal stakeholders understand and are committed to a successful implementation with clear measurable outcomes.

• Exhibit exceptional interpersonal skills to network effectively and build solid business relationships within all levels in a key account to promote BD brand awareness and profitable business outcomes.

• Have a deep understanding of the account including key stakeholders mapping, KPIs, challenges, and needs Development and implementation of short, medium and long term sales action plans which address the objectives of the key account and hence contribute to increased profit, and share of the key account’s business.

• In coordination with the Customer Outcome Manager and the Leadership Team, Champion the activities related to our Customer surveys.

• Coordinate the key account sales plan to achieve maximum share of the key account’s business.

• Act as ‘Account Owner’ between the key account and all BD Business units to ensure all customer requirements are delivered and expectations are exceeded.

• Assist in the preparation of contractual agreements.

• Work with all the BD businesses to understand individual business objectives for a specific account/contract and build a cross Business messaging and offering that leverage and maximise the size and depth of BD ‘s portfolio to help increase BD’s profitability and/or share gain Manage customers’ business review meetings in selected Accounts on an ongoing basis to ensure compliance to customer needs and incorporating the different business objectives for this customer.

• Ensure all contract de-briefs occur with the customer in the spirit of continuous improvement, especially in the event of loss of contracts.

• Ensure salient points are communicated and acted upon internally to relevant associates.

• Understand and ensure effective implementation and compliance with respect to BDX legal and corporate requirements in all contracts and tenders Work cross-functionally as required and engage key personnel including Marketing, Sales Management, Customer Service, Inventory Control and Finance. 

• Actively participate in relevant Business unit team meetings.

• Responsible for maintaining a standard of excellence in customer knowledge with key customer facing groups including the sales team, sales management team, customer service and BD businesses.

• Ensure regular and timely submission of all reports as required by the BD Senior management.

• Become very knowledgeable on the Private Sector funding mechanisms to deeply understand customer needs, keep up-to-date with changes in market environment (particularly the key account) that may impact the relationship with the key account.

• Ensure such information is appropriately communicated and recorded in SFDC. Spend 70% of time in the field working with the key accounts to build and maintain an up-to-date understanding of the customer organization – its businesses, people and future initiatives. Ensure activities of the BD portfolio are consistent with the BD core values and comply with relevant Acts, legal demands and ethical standards. Adhere to the requirements of the Quality Management System as maintained by BD Australia & New Zealand.

Knowledge and Experience:

• Tertiary qualifications in Business, Marketing and/or a related field essential (MBA would be preferred)

• Knowledge and minimum of 7–10 years related marketing or sales experience in the healthcare industry

• Demonstrated ability to execute on strategy - identify opportunities and forge new business

• Strong negotiation skills

• Strong business Acumen and Analytical skills

• Strong project management, oral and written communication skills required

• Ability to research, analyse, interpret, and maximise the use of market intelligence

• Demonstrated experience in key account management

• Demonstrated success in customer advocacy development

• Demonstrates high levels of computer skills particularly spreadsheets, graphics presentations, and databases

• Problem solving ability and demonstrated examples of innovative solutions

• Demonstrated time management and organisational skills

• Ability to work independently and demonstrated ability to quickly assess and resolve issues, while translating complex information into understandable terms;

• Self-starter with demonstrated ability to lead, prioritize and handle multiple tasks and projects simultaneously;

• Demonstrated ability to effectively present information; ability to respond to queries in a clear and concise manner.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

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