Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

This role provides flexibility to work on site 4 days and remotely Friday on a weekly basis.

Accountabilities and Essential Responsibilities in this Role:

This position works within a team of peers assigning level of effort for requests at intake for detailed analysis, accurate data and excellent customer service. Quoting is the synergy for system process, product details and deal strategy. This role must anticipate implications of functionality within our systems and proactively determine the most accurate resolution based on input from Sales. This role must understand potential strategy for optimal solutions based on customer-level specifics within the request. This role must understand acumen and required components to create Quotes, Amendments, Assignment Agreements and other adhoc requests for over 15 product platforms. Responsible for determining level of effort on a high volume of minutia level analysis and communicating appropriate corresponding transactions based on an understanding of the system and all processes within the team’s scope, adapting with cognitive flexibility to changes in priority. As data changes, this role is responsible for identifying gaps in training material and updating or creating documentation accordingly. Responsible for intake management and triage from various GMBs, Salesforce and SharePoint while working with immediate leadership for case assignment. This role will also communicate with sales on missing information, advise leadership on potential trends and follow up regularly on items on hold.

Essential Responsibilities:

• Deal Strategy and Sales Support. Drive implementation of contracting and pricing strategies through day-to-day execution, as well as advising on potential new offers to meet market needs. Aim to protect BD interests (margin, risk, policy, etc.), escalating as needed to all levels of management cross-functionally

• Coordinate intake on product proposal and aligned requirements for (15+) product platforms and the detailed configuration of each, including international requests. Maintaining up to date knowledge of product offerings applicable policies and procedures, and purchase acquisition/marketing programs as well as system constraints and nuances.

• Triage case requests with level of effort, confirming and following up on all required information, as well as creating first communication around console data and submittal of missing approvals.

• Decipher customer needs and translate into appropriate business model and assign level of effort for completion accordingly.

• Obtaining high level acumen of masters, pricing and customer distinctions.

• Asset level reconciliation and research to ensure intention is applied for downstream impacts.

• Partner with cross-functional teams to confirm knowledge and processes are aligned.

• Process internal transactions for training, reporting, and functionality.

• Ensuring that the Quoting requests queue volume meets or exceeds department service and turnaround standards. Completing low LOE requests and projects accordingly.

• Drive continuous process improvement projects –“Is there a better way?”

• Maintains high standards of professionalism and integrity.

Qualifications:

• High school diploma required

• Minimum of 2 years in Quoting Analyst role or equivalent experience (i.e. data analysis, customer service experience)

• Minimum of Advanced skill level in Excel and Microsoft Suite

• Excellent written and verbal communication skills at all management levels

• Possesses the knowledge to handle work of the most complex nature

• Proficient in simultaneously handling divergent tasks.

• Effectively translates ideas into action.

Key Competencies:

• Critical methodical analytical thinking – ability to solve problems, think, reason and learn.

• Continuous improvement and growth mindset

• Attention to detail

• Analyzes conditions thoroughly and reaches independent decision.

• Committed to searching for ways to improve and displays an ability to learn and adapt to changing situations.

• Highly collaborative

• Reliable

• Is able to successfully overcome resistance to new ideas.

• Keeps situations in proper perspective.

• Places a high value on time effectiveness

• Highly effective communication and relationship building skills, demonstrated with cross-team collaboration currently

• Lean Six Sigma certification is a plus

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

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At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

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