Faites partie de quelque chose de plus grand chez BD. Ici, vous nous aiderez à partager nos solutions innovantes avec davantage de cliniques, de médecins, de pharmacies et d'entités médicales qui, à leur tour, bénéficieront à la santé et au bien-être des personnes et des patients dans tout le pays. Il s'agit d'un rôle passionnant, stimulant et enrichissant, mais vous travaillerez à partir d'une position de force grâce à notre nom de confiance et à la croyance en nos produits que vous développerez rapidement. Ici, vous canaliserez toutes vos compétences et votre expérience en matière de vente vers un objectif unique : faire progresser le monde de la santé™. Chez BD, vous pouvez faire une véritable différence d'une personne.
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Job Type:
Full-Time -
Job Level:
Entry to Senior -
Travel:
Varies -
Salary:
Competitive -
Responsibilities
Job Description Summary
Manage the MMS LATAM technical service teams, ensuring successful implementation of MMS solution and ongoing support services and delivering positive customer/partner experience. Create and execute the strategies for the technical services organization, lead field operations, manage the technical services P&L, monitor technical services sales, and control technical services costs. This position ensure all services are executed in a timely manner, according to the strategies and plans of the business and of the technical services Global/International organization.Job Description
How about becoming a maker of possible?
For more than 125 years, we’ve pursued our Purpose of advancing the world of health™. We relentlessly commit to a promising future by developing innovative technologies, services and solutions, helping the healthcare community improve safety and increase efficiency. It takes the imagination and passion of all of us at BD, from the manufacturing to marketing of our products, to look at the impossible and find transformative solutions to turn dreams into possibilities – For people today, tomorrow and beyond. Become a maker of possible with us!
Medication Management Solutions (MMS)
With our technical capabilities, the Medication Management Solutions (MMS) team are able to manage multiple systems and our operational capabilities enable us to have medications available when and where needed, reducing inefficiency and waste for nursing and pharmacy teams.
Main functions:
- Manage the technical service department.
- Managing the area's resources.
- To provide the level of service required by our customers and channel partners.
- Sell service products.
- Offering service products according to the needs of customers and channel partners.
- To obtain the stipulated income and thereby contribute to the goals of the organization.
- Create and implement the department's strategy.
- Listening to the needs of internal and external stakeholdersand aligning the organization's objective with the plans to be implemented.
- Ensure timely and financial successful implementation of MMS solutions
- Collaborate with internal and external stakeholders to ensure projects are implemented on time and revenue is recognized as projected.
- To ensure the success of projects, provide customers with a positive implementation experience, and contribute to the results of the business.
- Control the department’s business expenses
- Manages the technical services P&L
- To ensure the technical services organization is running efficiently and contributing positively to the business’ bottom-line results.
- Provide the established results according to the need of the business.
Requirements:
- Bachelor's Degree in Engineering.
- Experience in technical service team management, both service delivery experience, and value generation to improve the profitability of the department.
- Desirable Master's degree in management.
- Advanced English.
- Intermediate Spanish.
“BD values equity in the workplace without discrimination for any disability, class, ethnicity, age, religion, gender identity or sexual orientation.”
Required Skills
Optional Skills
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Primary Work Location
BRA Sao Paulo - Chacara Santo AntonioAdditional Locations
Work Shift
Success Profile
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- Ambitious
- Collaborative
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- Results-driven
- Self-starter
Advancing the world of health™
BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.