Job Description Summary

As a Sales Training Leader, you'll be responsible for developing, implementing, and evaluating sales training programs to enhance the skills and performance of the Diagnostic Solutions (DS) sales team and aligning training with overall sales strategy and business goals. This position includes implementation of sales training initiatives and programs for field sales associates including selling skills, product and clinical knowledge, and value-based solutions.
Collaboration with the Vice President US DS Sales, Regional Business Managers and DS US Marketing Team for the development of training programs, tools, and talent development for current and new DS sales associates within the US Region is essential.
By taking a comprehensive approach to sales training, the Sr. Manager of DS Sales Training can drive revenue growth, enhance customer satisfaction, and reduce turnover. It's a critical role that requires strong leadership, communication, and project management skills, as well as a deep understanding of sales principles and practices.

Job Description

We are the makers of possible! 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Responsibilities:

• Lead the Diagnostics Solution US Training team in creation and implementation of all training and on-boarding sessions, resources, and sales effectiveness processes across the US Region.  Coach, develop and performance manage this training team to be high performing.

• Conduct needs assessments to identify skill gaps and areas for improvement within the sales team. 

• Design and develop comprehensive sales training programs, including onboarding for new hires and ongoing training that caters to the specific needs of the team.

• Deliver engaging and effective training sessions using various methods, including classroom training, virtual training, and coaching. 

• Collect and analyze training metrics, such as sales performance and customer feedback, to evaluate the effectiveness of the training programs. This involves conducting post-training assessments and surveys to identify areas for improvement and adjusting the training programs accordingly.

• Collaborate with sales leaders to ensure that training programs align with overall sales strategy and business goals. 

• Provide ongoing coaching and mentoring to sales representatives to improve their performance. 

• Responsible for developing training schedules and curricula that is aligned with the company’s goals and objectives.  

• Keep abreast of industry best practices and incorporate them into training programs. 

KNOWLEDGE AND SKILLS: 

• Proficiency in CRM systems like Salesforce, Showpad or similar platforms, which will enable analysis of sales performance, track progress, and identify areas for improvement.

• Familiarity with learning management systems (LMS) and other training tools, which will support the design, delivery, and tracking of training programs.

  • Selling expertise with significant knowledge of hospital/laboratory products

  • Cross Functional collaboration and communication skills

  • Proactively identify and respond to changes in business environment

  • Effective presentation skills

EDUCATION AND EXPERIENCE:

• Bachelors degree in business or relevant field

• Minimum of 8-10 years’ experience in sales or sales management roles, where you've learned the intricacies of sales processes and developed a deep understanding of what makes sales teams tick.

• Minimum of 8-10 years’ experience in training or learning and development positions, where you've honed your skills in adult learning, instructional design, and training delivery.

• Experience in the medical device and Diagnostics industry preferred

• Travel 50-60% domestically with frequent travel to Sparks, MD and other events such as national sales meetings, trade shows, training facilities, etc

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

Required Skills

Optional Skills

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Primary Work Location

USA MD - Sparks - 39 Loveton Circle

Additional Locations

Work Shift

NA (United States of America)

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information

$124,700.00 - $205,700.00 USD Annual