Job ID R-508058 Date posted 04/24/2025

Be part of something bigger at BD. Here, you’ll join a driven, agile engineering team working in a startup-like environment that has the backing and resources of a Fortune 500 company. In engineering, you could be involved in everything from operations, production and construction to information technology and maintenance environments, all while analyzing and developing solutions to further our engineering capabilities. You’ll use your talent and track record of solving complex problems to achieve one singular goal: advancing the world of health™. At BD, you can make a true difference of one.

  • Job Type:
    Full-Time
  • Job Level:
    Entry to Senior
  • Travel:
    Varies
  • Salary:
    Competitive
  • Glassdoor Reviews and Company Rating

Responsibilities

Job Description Summary

The Senior Software Engineer will be responsible for establishing software and automation requirements, management of software related complaints for BD MMS Infusion. The Senior Software Engineer will develop failure investigation reports pertaining to software related issues, and will be responsible for routing and approval of the reports. The Senior Software Engineer is responsible for leading resolution of problems and remediation of internal and external inspection/audit observations relating to product software and interoperability programs.

Job Description

P3-11640

General Roles and Responsibilities

Provide subject matter expertise on product software complaint handling.

Responsible for being the primary quality representative for BD MMS Infusion Post Market Quality product software and interoperability enhancements – this includes optimization software development processes for existing and new product development as well as sustaining efforts.  

Responsible for creation, review and/or approval of failure investigation reports. Responsible for escalation of product software issues to operational stakeholders.

Responsible for managing local Designated Complaint Handling Unit processes pertaining to connecting corrective actions and issue tracking into individual software complaints.

Drive continuous improvement efforts, through facilitating, leading, and collaborating with cross-functional teams.

Specific Roles and Responsibilities

Provide subject matter expertise and guidance to teams on overall product software systems with emphasis in process controls. 

Report status of software projects to designated functional leaders according to established frequencies. Work closely with project team members to ensure software enhancement deliverables are met. 

Works together with other Quality and Software Engineers to ensure effective administration of Post Market Quality software complaint handling.

Monitors and ensures compliance with company policies and international standards.

Work closely with other Software Engineers to ensure effective validation of user needs. 

Ensure that validation and project files are complete and auditable.

Required Skills

Optional Skills

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Primary Work Location

MEX Tijuana - Parque Sur

Additional Locations

Work Shift

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Advancing the world of health™

BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.

As a new employee what I like most about BD are the many learning and professional developmental opportunities for growth offered. It is good to know that there are so many resources to choose from.


Zakiyyah Walker
Staff Engineer

Since joining BD, I really have liked the people I work with on a daily basis and the collaboration towards common goals.


Michael Carrano
Senior Program Manager

BD is full of passionate, loyal, and driven people that have a common goal of advancing healthcare without sacrificing quality or service.


Justyna Zielinska
Project Manager

BENEFITS

Healthcare

Healthcare FSA

Employer Matching

Tuition Reimbursement

Professional Development

Maternity and Paternity Leave

Paid Time Off

Competitive Compensation

Awards &
Recognition

Working in

Tijuana

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