Sales Enablement & Customer Success Manager
Job Description Summary
We are looking for a motivated and strategic thinking Sales Enablement & Customer Success Manager EMEA for our Pharmacy Automation Retail business unit. This role reports to the Senior Marketing Manager Pharmacy Automation Retail and is responsible for the strategic development of commercial enablement materials as well for partner & KOL programs.Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why join us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
Specific Responsibilities:
Develop programs for partners, manage relationships together with sales & local marketing teams and grow their potential to scale the business
Research new potential partners, sign agreements and drive compelling sales stories
Training of the sales force on competitive intelligence, value proposition, sales pitches etc.
Drive sales enablement tools like competitor toolkits, ROI calculators, VR, studies on value proposition for our key markets etc.
Enable KOL in peer-to-peer selling and communication
Setup of customer engagement and ambassador program to leverage our 14.000 customers in a successful and streamlined way
EMEA wide reference customer program
Contract management of KOL and partners
Qualifications:
Bachelor and/or Master’s degree level qualification in business administration, marketing, economics or equivalent
>5 years’ Marketing experience in tech industry, MedTech or any other B2B segment
Experience working closely with sales teams and familar with setting up marketing programmes
Experience on EMEA or global level in coordinating partnership and/or customer loyalty programs
Strong knowledge in PowerPoint, Excel, PowerBI and CRM (preferably Microsoft Dynamics)
Analytical personality with strong communication skills
Fluent in English
Successful candidate must be willing to travel for trainings, customer & partner facing meetings (<30%)
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: https://bd.com/careers
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Primary Work Location
DEU Kelberg - RowastrasseAdditional Locations
BEL Erembodegem - Dorp 86, DEU Frankfurt - Walther-von-Cronberg-PlatzWork Shift
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"Purpose driven company where associates work every day to make healthcare better. A lot of great initiatives going on to make BD the best MedTech company in the world."
Anonymous, Franklin Lakes, NJ